Our promise as a contractor is to build community value into every project while delivering professional expertise, exceptional customers service and quality construction.
To Mason West, Craig, Wayne and staff.
It was such a pleasure doing business with you. From the time that we contacted you to quote on our retaining wall repair project, right through to completion, we had nothing but sterling service. The final results really exceeded our expectations and we have received numerous compliments about the wall.
Wayne was present throughout the site work and nothing was too much trouble for him and his team, even when we asked for a few adjustments and additions. He worked well with the structural engineer to ensure that work was carried out in accordance with the specifications.
The work area was left spotlessly clean and Wayne and his team came well prepared to clean up as they went along, even though they were working with ‘messy’ building materials.
Service and workmanship of this high standard is rare these days and we would have no hesitation to engage them again ourselves and to recommend them to anyone else.
Nine & Charles Merrington
Pam & Hilton
Pam & Hilton
Wayne and the guys really did a fantastic job. It really exceeded our expectations and is super.
Charles Merrington Executive Financial Services
The interior of our unit was long overdue for painting. We accepted a quote from MASON WEST – who went out of their way to fit us in so the work could be completed before our grandaughters visit. All I can say is they are SIMPLY THE BEST. They have done the most amazing job – their meticulous attention to detail is unbelievable. The work has been completed in record time and so efficiently- There are no words to express how delighted we are with the finish. Our home looks fantastic Thank you MASON WEST – you guys are amazing. – I repeat – MASON WEST, YOU ARE SIMPLY THE BEST.
Elizabeth and Norman Jones
Elizabeth and Norman Jones
My decision to hire Mason West to renovate my home is one I will never regret. I lived in my home during the two months extensive renovations because the contractors were ever mindful of my comfort. Craig and Wayne were often on site liaising with me and the foreman, as well as giving advice and encouragement. The formen, first Gareth and then Marc, were on site daily and were in telephonic contact with Craig and Wayne many times during the day. I always received a phone call if they were running late. The technicians were honest, respectful, diligent and highly skilled. When I complimented a painter on his work he replied, “We work until the customer is satisfied.” This comment could be Mason West’s slogan. Their attention to detail was amazing. The site was thoroughly cleaned before they left for the day. Thank you to Craig and his team for everything. I would recommend them without hesitation.
Our thanks for handling the recent renovations to our premises. What started out as routine renovations turned into something far more complex than envisaged. However despite the difficulties and setbacks the work was completed to our entire satisfactin. We have also received positive comments from owners on the quality of the finish.
Our sincere thanks for the effort you put in and the co-operation with our own personnel.
Doug White – Chairman / My Royale Body Corporate
Hi Craig, We would like to thank you for your professional approach and all the assistance and support you gave us. You and Wayne and your whole team have been such a pleasure to deal with and we would certainly recommend your company to anyone requiring the services you provide.
Again, a big thank you,
Regards, Diane and Rex
Diane & Rex
Hi Craig, thank you very much. I will be home after 1pm though. May I take this opportunity to thank you for everything that Mason West has done for us, including your professionalism and well behaved crew, your quality of work and impeccable knowledge and continuous assistance. We will for sure give Mason West the reference they deserve.
We will be in contact again as we would require your services in the near future.
Wolfgang and Melanie
Thank you for the professional manner in the way you and your team took care of our extensions.
As you well aware, doing any type of extensions on a home is arguably one of the most stressful undertakings one can do. We managed to work together to keep the levels as low as possible…….most of the time J
We certainly were impressed with commitment and honesty of your staff.
We look forward to the next round in 2014!!!
We can highly recommend Mason West for any building/ alterations you may require. They altered our kitchen by removing and bricking up a door and after installation of new cupboards etc., tiled the walls. They also did various plumbing jobs and altered our dining room, added an outside patio plus attended to extra water drainage. They also did internal painting and a little exterior painting.
Craig Mason was on site several times daily and we found him to be extremely helpful in what we were requiring and gave us really good quality workmanship and made sure that work was carried out expertly and in good time.
We would not hesitate in using Mason West again for any job that we may require in the future.
R. & C. Wood
Greta and myself just wish to thank you for the excellent work you did for us on this job. Even in the midst of a hectic three-day rain deluge the work was completed very quickly to very high standards, nogal over a weekend, and including a surprise and change here and there taken in your stride. No problem was too big and plans to resolve the issue were made on the spot.
Both your and Brod’s experience, regular communication and friendly manner provided us with peace of mind right through the process. This was strengthened by Brod’s excellent oversight and problem-solving and the team’s obvious competence and commitment to their work, not to be taken for granted.
You also strived to stick as much as possible to the original quote with the little surprises and changes, which we appreciate.
Thanks once again Guys. Now we understand why you were recommended to us.